Frequently asked questions

VoxCloudCam is VoxConnectUC’s cloud video surveillance service. It records your IP cameras directly to secure cloud storage and adds AI analytics, mobile access, multi-site management and optional 24/7 live monitoring, all installed and supported by our local team.

No. Cameras connect directly to the cloud, so there’s no recorder to buy or maintain. You can optionally add SD-card or NAS edge storage for backup recording during internet outages.

Yes. Use the web app or the iOS and Android apps to view live video, search recordings, receive alerts, control PTZ cameras and share clips.

Unlimited. Add as many users as you need with role-based permissions, and manage cameras across unlimited locations with simple grouping.

Yes. We deploy solar-powered cameras and trailers using 4G/5G cellular, satellite or Starlink connectivity for construction and other off-grid sites.

Usually, yes. We support hundreds of IP camera models from Axis, Hanwha Vision, Hikvision, Amcrest, Milesight, Speco, Vivotek and most standard H.264 cameras. Analog cameras can often be bridged with an encoder.

A typical single site with compatible cameras is often connected in a day. New camera installs and multi-site rollouts are scheduled around your operations.

It depends on the number of cameras, resolution and recording mode. During your assessment we measure your upload speed and tune stream settings so recording never slows down your business.

Yes. Video is stored off-site in professional data centers designed for very high durability. Cameras connect outbound only, so there are no open ports on your firewall, and access is controlled per user.

Only the users you authorize. You control who can view which cameras and who can export video, and you can revoke access instantly.

You choose per camera, from 7 days up to 2 years, and can change retention at any time.

Pricing is based on the number of cameras, retention length and optional features like AI analytics or live monitoring. There’s no large up-front recorder purchase. Request a free quote for exact pricing.

We offer flexible plans. Your specialist will walk through options and terms with you before you commit to anything.

San Diego County (San Diego, Oceanside, El Cajon, Chula Vista, Escondido), Orange County (San Clemente, Irvine, Anaheim, Huntington Beach) and the Inland Empire (Riverside, San Bernardino, Temecula, Corona, Murrieta).

Monday through Friday, 8am to 5pm. We’re closed Saturday and Sunday, and emergency after-hours support is available on request.

Yes. VoxConnectUC provides network and server support, IT security support, IT consulting services and residential computer and IT support, including Inland Empire, Temecula and Murrieta computer support.